The best 4 tips (YOU AREN'T DOING) to get more leads
Now, I recently had a conversation with this lovely gentleman who was doing some cold calling, to see if it could help me with marketing...
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drsuzbaxter
- Sep 20
- 4 min
Keep going FitPro! Stop waiting for perfection!
This post is a little bit different, and those who hate motivational posts, definitely roll your eyes right now because this is a...
drsuzbaxter
- Sep 20
- 9 min
Customer service, Part 2 the onboarding process
Having a really clear pre onboarding process for someone who's not yet your ongoing paying member is crucial for your conversion. If it's...
drsuzbaxter
- Sep 20
- 6 min
Customer Service
One of the most important things to recognize when we work in the fitness industry is that we are actually working in customer service,...
drsuzbaxter
- Sep 19
- 9 min
The one thing you might *NOT* be doing that is leaving money on the table
I wrote this post after presenting at the fitness industry conference that was in Perth. It was a beautiful day. I got to meet a whole...
drsuzbaxter
- Sep 15
- 8 min
What is your studio missing?
In this article, we discuss some broad topics to consider in making your class and sessions essential, not “a luxury” during recessions....
drsuzbaxter
- Sep 15
- 3 min
What is Sweat Equity Coaching?
Sweat Equity Coaching gives coaches the peer support and community they need. Many people operating in these fitness silos have been lead...
drsuzbaxter
- Sep 15
- 6 min
One unusual sign you're doing well
All right, if you are reading this as a personal trainer, or as a studio owner, you may be able to empathize with the situation I'm about...