drsuzbaxterSep 20, 20226 minCustomer ServiceOne of the most important things to recognize when we work in the fitness industry is that we are actually working in customer service,...
drsuzbaxterSep 19, 20229 minThe one thing you might *NOT* be doing that is leaving money on the tableI wrote this post after presenting at the fitness industry conference that was in Perth. It was a beautiful day. I got to meet a whole...
drsuzbaxterSep 15, 20228 minWhat is your studio missing?In this article, we discuss some broad topics to consider in making your class and sessions essential, not “a luxury” during recessions....
drsuzbaxterSep 15, 20223 minWhat is Sweat Equity Coaching?Sweat Equity Coaching gives coaches the peer support and community they need. Many people operating in these fitness silos have been lead...